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Sub-Processors
Picus engages and uses certain sub-processors to deliver its products and services. These sub-processors are third-party services or entities authorized by Picus to process personal data on behalf of Picus’s customers, in accordance with the Data Processing Agreements (DPA) signed between Picus and each sub-processor. Picus conducts an annual compliance review of its sub-processors as part of its Third Party Risk Management program.
The current list of Sub-Processors, who are authorized to process personal data in connection with Picus is provided below. Please note that not all Sub-Processors are used in the provision of all services we provide and some may only be involved in assisting with the provision of specific services.
Last Updated: November 2024
Sub-processor |
Purpose of processing |
Location(s) |
More information |
|
Amazon Web Services |
Cloud hosting / Infrastructure-as-a- Service (IaaS) |
USA, EU, UAE |
|
|
Google, Inc. |
Email, storage, calendar, communication |
USA |
|
|
Salesforce (including Slack, a Salesforce company) |
CRM and customer management, internal communication |
USA |
|
|
Zendesk |
Customer support service |
USA |
|
|
Churnzero |
Customer engagement tool |
USA |
|
|
Zoom |
Video conference |
USA |
|
|
Hubspot |
Customer relationship management, Webpages |
USA |
|
|
Adobe Acrobat Sign |
Contract administration and e-signature tool |
USA |
|
|
Splunk |
Log management |
USA |
|
|
Outreach |
Sales engagement platform |
USA |
|
|
Atlassian |
Project management |
USA, Australia |
|
|
Zapier |
Workflow automation |
USA |
|
|
LearnWorlds |
Training platform for both internal and external users (Picus Purple Academy) |
USA |
|
|
Hotjar |
Website and app analytics |
EU (Ireland) |
|
|
New Relic |
Performance monitoring and analytics |
USA |
|
|
Heap |
Product usage and user behavior analytics |
USA |
|
|
Sybill.AI |
Communication analytics |
USA |
|
|
Allbound |
Partner communications platform |
USA |
Updates to this Sub-Processor list
We will update our sub-processor list on this website to reflect any changes to our sub-processors, so we recommend you periodically check this page for updates.
More information about a Sub-Processor
For any additional information concerning our data processing practices or any specific sub-processors, please send an email to security@picussecurity.com.